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Accessibility Statement

This accessibility statement applies to the registration page for businesses for the ExperienceFH scheme (join.experiencefh.co.uk). The ExperienceFH main page and the Folkestone & Hythe Business Directory are covered off in separate accessibility statements.

This website is run by bubltown Technology Group Limited. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • some of our online forms are difficult to navigate using just a keyboard
  • Some of our older widgets need improvements to come in line with accessibility guidelines the Tabs widget creates empty anchor tags and missing screen reader states per tab which conflicts with accessibility guidelines.

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • Email: support@bubltown.co.uk
  • Call: 07948694139

We’ll consider your request and get back to you in 3 working days

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Vinodhini Radhakrishnan (Head of Support)

vinodhini@bubltown.co.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Bubltown technology group is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below:

  • We do not allow users to select the foreground or background of text
  • A mechanism is not available to allow the purpose of each link to be identified from link text alone, except where the purpose of the link would be ambiguous to users in general.
  • A mechanism is available to allow the purpose of each link to be identified from link text alone, except where the purpose of the link would be ambiguous to users in general.

Navigation and accessing information

In terms of navigation there are a few things that

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option).

It’s not possible for users to change text size without some of the content overlapping.